SPS
MANAGED SUPPORT SERVICES
Teams are continually faced with more tasks and projects requiring more human and financial capital than available. This can result in severe delays, team frustration, and poor prioritization of core business activities. SPS can alleviate these issues for you and your team by providing flexible, managed support services in nearly every area of IT.
Cloud & Hybrid Computing
End User Support
Enterprise Networking
Remote Operations
Site Support & Field Services
ENTERPRISE COMPUTING
Cloud and hybrid services for general computing & proprietary platforms.
24X7 remote, onshore, & offshore capabilities
Proactive governance & optimization services to keep budgets in check
Continuous improvement support
END USER SUPPORT
Managed service support for end user computing devices & applications.
On-premise hands-on, remote, onshore & offshore capabilities
Proactive governance & endpoint event management
Persona-based services with Premium to Standard support tiers
ENTERPRISE NETWORKING
Managed network services from carrier circuits to WLAN.
24x7 remote, onshore, & offshore capabilities
Proactive event management with network & security monitoring
Premium to Standard support tiers
REMOTE OPERATIONS
Remote Network & Security services with hybrid service desk capabilities.
24x7 remote, onshore, & offshore capabilities
Proactive event management for network, compute, application & security monitoring
Integrated service desk capabilities for small to mid-size companies
SITE SUPPORT & FIELD SERVICES
Tier 1 through 3 infrastructure, & application service capabilities
On-Premise with global capabilities
Short-term projects & long-term support
Proactive with premium SLA’s & persona support tiers