Transformation Consulting

Many of our clients are feeling pressure to improve services while continually reducing their IT costs. With our IT service management experience and network of senior consultants, we can help you design a wide range of transformation initiatives, manage the programs for you and provide technical subject matter expertise.

Infrastructure Optimization

Deep dive assessments and remediation plans for poor performing infrastructure systems

Enterprise Network and Compute, End User Devices, Applications

Full assessment and remediation recommendations

Optimization, transformation and rationalization programs

Platform Strategy

Platform assessments for poor performing applications and optimization strategies

Office 365, Azure, Hyper-V, Google, AWS, VMware, EMC, NetApps

Full platform assessment and remediation recommendations

Optimization strategies to increase application performance and reduce costs

Platform transformation and application rationalization programs

ITSM Tools & Technology

Assessments for ITSM Tools & recommendations for enhanced service performance

Service Now, RemedyForce, End User contact tools, Dashboard reporting

ITSM assessment and process remediation recommendations

Optimization strategies to increase overall service performance

Service Management best practices

Risk & Security Compliance

Risk Assessments & Compliance programs to improve your security posture

Assessments, Patching, Hardening, Penetration Testing

Security assessment and remediation recommendations

Sustainment programs and teams

NIST and alignment to industry standard systems (ISO, HIPAA, DoD)

Service Management

IT Service Assessments & “Get Well” programs to maximize and improve performance

Service Desk, Data Center, Project Management, Security

Deep dive assessment and remediation recommendations

Transformation and Transition planning

Managed Service RFP’s and Transition to production

Usability Training

New technology and service training programs

New technology and service training programs

Training plans and program management

On Premise and Remote live training

Training modules and LMS hosting recommendations