Transformation Consulting
Many of our clients are feeling pressure to improve services while continually reducing their IT costs. With our IT service management experience and network of senior consultants, we can help you design a wide range of transformation initiatives, manage the programs for you and provide technical subject matter expertise.
Infrastructure Optimization
Deep dive assessments and remediation plans for poor performing infrastructure systems
Enterprise Network and Compute, End User Devices, Applications
Full assessment and remediation recommendations
Optimization, transformation and rationalization programs
Platform Strategy
Platform assessments for poor performing applications and optimization strategies
Office 365, Azure, Hyper-V, Google, AWS, VMware, EMC, NetApps
Full platform assessment and remediation recommendations
Optimization strategies to increase application performance and reduce costs
Platform transformation and application rationalization programs
ITSM Tools & Technology
Assessments for ITSM Tools & recommendations for enhanced service performance
Service Now, RemedyForce, End User contact tools, Dashboard reporting
ITSM assessment and process remediation recommendations
Optimization strategies to increase overall service performance
Service Management best practices
Risk & Security Compliance
Risk Assessments & Compliance programs to improve your security posture
Assessments, Patching, Hardening, Penetration Testing
Security assessment and remediation recommendations
Sustainment programs and teams
NIST and alignment to industry standard systems (ISO, HIPAA, DoD)
Service Management
IT Service Assessments & “Get Well” programs to maximize and improve performance
Service Desk, Data Center, Project Management, Security
Deep dive assessment and remediation recommendations
Transformation and Transition planning
Managed Service RFP’s and Transition to production
Usability Training
New technology and service training programs
New technology and service training programs
Training plans and program management
On Premise and Remote live training
Training modules and LMS hosting recommendations
